Martin Härmälä

Director Customer Experience at Framery

Martin Härmälä has a diverse work experience spanning multiple industries and roles. Martin is currently the Director Customer Experience at Framery Acoustics starting in 2023. Prior to that, they served as the Business Area Director and Head of Marketing at Lojer Group from 2016 to 2023. In these roles, they were responsible for overall business profitability, marketing, and brand growth. From 2014 to 2016, Martin worked as the Digital Marketing Manager at Surveypal, where they focused on developing digital channels and leading a sales team. Before that, they served as a Sales and Account Manager at Secla Partners from 2011 to 2013, where they conducted consultative sales to B2B customers. Martin's career began at Suomen Ekonomit in 2009 as a Marketing Coordinator and later became the Student Relations Manager. Martin also worked as the Marketing Manager at Tampereen Yrityspäivät in 2008. With their wide range of experience, Martin has developed strong skills in customer experience, marketing, sales, and leadership.

Martin Härmälä earned their M.Sc (Econ.) degree in Marketing from the University of Tampere from 2004 to 2009. Martin also pursued Master's studies in Marketing at the University of Valencia in 2007. Prior to that, they completed their Matriculation Examination at Kuopion Lyseon lukio between 2000 and 2003.

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