Melissa Eldien

Melissa Eldien currently serves as the Director of Commercial Operations at Francis Medical, a position held since September 2025. With a robust career spanning over two decades, notable prior roles include Sr. Manager of Customer Care and Sales Operations at ABM Respiratory Care and Customer Care Manager at TE Connectivity. Melissa has demonstrated expertise in customer care and operations management across various organizations, beginning as a Customer Service Supervisor/Trainer at Hill-Rom, where the career trajectory started in 1997. Educational qualifications encompass a Leadership and Management Program and Trainer Certification from the University of St. Thomas, as well as a Bachelor of Science in Communication/Education from St. Cloud State University.