Erica Peterson

Erica Peterson, MHA, serves as the Director of Operational Effectiveness at Franciscan Missionaries of Our Lady Health System since June 2023. Prior to this role, Erica held positions at Ochsner Health, including Associate Program Manager for Community Health and Clinic Manager, overseeing various specialties such as General Surgery and Urology from December 2020 to May 2023. At Our Lady of the Lake, Erica worked as Practice Manager 2 for Pediatric Specialty and also served in management roles and fellowships in multiple healthcare settings, including Covenant Health and Kelsey-Seybold Clinic. Erica holds a Bachelor's degree in Business Administration from Louisiana State University and a Master's degree in Health Care Administration from Texas Tech University.