Jason Williams is an accomplished IT leader specializing in customer engagement, community management, and project management. They currently serve as the Director of Customer Success & Community at Progress, where they leverage their expertise to drive customer satisfaction and engagement. Previously, Jason held various roles, including Senior Director of Technical Support and Manager of Community Management at Ipswitch, Inc., where they achieved significant community membership growth and recognition for excellence in customer experience. With a solid history in developing strategic implementation plans and managing critical initiatives, Jason has consistently demonstrated their ability to foster strong relationships and deliver results across multiple organizations.
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