Lisa Maynard

Lisa Maynard is a seasoned executive with extensive experience in customer success, strategic management, and consulting. Currently serving as Chief Customer Officer at FranConnect, Lisa leads global professional and tech services while enhancing customer experience strategies. Previous roles include VP of Customer Success at Prove, where Lisa managed the post-sale strategy for major financial sectors, and Chief Customer Officer at ID.me, overseeing significant user experience initiatives and scaling support operations during rapid growth. Lisa's background in management consulting at Accenture involved advising on strategy and technology transformation, managing sizeable programs, and championing diversity and inclusion efforts. Lisa holds a Bachelor of Science in Human and Organizational Development from Vanderbilt University.