Jennifer McCarthy, Vice President of Operations Support has been with The Franklin Johnston Group since 2016. She began with the company as an Insurance Administrator before being promoted to VP of Operations Support, overseeing a team of four. In her current role, Jennifer manages multiple areas including risk management, legal support, crisis management and oversees operation support services, the transition of new assets, policy creation and corporate marketing. She holds a Bachelor of Science degree from Old Dominion University and a Certified Insurance Services Representative (CISR) designation from The National Alliance of Insurance Education and Research. Jennifer continuously looks for ways to enhance her education and knowledge base and is currently working towards her Certified Insurance Counselor (CIC) also from The National Alliance of Insurance Education and Research.
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