Susan Ramirez Pavloff

Susan Ramirez Pavloff serves as the Vice President of the Client Success Team at Franklin Madison, focusing on client retention and support to enhance client value. With a history of leadership roles, Susan previously managed enterprise account functions and emphasized marketing effectiveness. Prior to Franklin Madison, Susan held the position of Vice President and Director of Retail Insurance Products at KeyBank, overseeing third-party insurance management. At Coverdell, Susan progressed to Vice President of Business Development and Marketing Services after various roles in marketing and account management. Earlier in career, Susan cultivated over 80 new accounts as a Relationship Manager at TARA, Inc. Susan earned a BBA in Marketing from the University of Georgia's Terry College of Business.