William Costello is currently the Manager Customer Experience & Transformation at Frankston City Council. Before joining Frankston City Council, William held various customer experience and performance roles at Yarra City Council. William holds a Bachelor's degree in Business Management & Human Resource Management from RMIT University, and a Diploma in Business Management from Victoria University. Additionally, William completed a Graduate Cert in Service Design at RMIT Online.
August, 2023 - present
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