Fraport USA is the developer and manager of retail, food and beverage concessions programs at:

• Baltimore/Washington International Thurgood Marshall Airport (BWI) 
• Cleveland Hopkins International Airport (CLE) 
• Jet Blue's Terminal 5 at John F. Kennedy International Airport (JFK) 
• Nashville International Airport (BNA) 
• Newark Liberty International Airport - Terminal B (EWR) 

Founded in 1991, Fraport USA (formerly Airmall) was the first to launch street pricing and branded retail in-terminal in the U.S., creating the foundation for modern American airport concession development.

Today, the model is known for creating a competitive environment among independent shop operators and the creative, best-of-breed concepts it produces in terms of service, quality, variety, and control for the airport. Over the years we have adapted our roles within our airports but never forgot that a positive experience for the traveler means a positive view of the airport, its airlines, and the community.

Fraport USA is a wholly-owned U.S. subsidiary of Fraport AG and a member of Fraport Group, one of the largest airport operators worldwide. We’re backed by an experienced workforce that understands passenger and airline needs and is committed to continuously improving the customer experience at airports.

Fraport’s experience worldwide is the gold standard for customer-centric airport development, management, and concession operation.

#ConnectingTheWorldWithTomorrow

Aviation & Aerospace

Food & Beverage

Retail

Fraport USA

Fraport USA's headquarters in Pittsburgh, United States

Sabine Trenk

Alyson Murphy

Jose Cuevas

Brock Myers

Tina Laforte

Lillian Tan

Dennis Koster

The Leadership Team at Fraport USA is responsible for setting strategic direction, overseeing company operations across various airports, and ensuring the highest standards in concessions programs. This team comprises top executives who manage legal, financial, operational, and developmental aspects to continually enhance the passenger experience and foster innovative, competitive retail environments. Through their expertise, they maintain Fraport USA’s industry-leading status in airport concession management.

Leadership Team

The Operations Team at Fraport USA is responsible for overseeing and optimizing the day-to-day activities across the airports they manage. This includes ensuring a seamless customer experience, coordinating with retail and food and beverage concessionaires, maintaining quality and service standards, and implementing strategies to enhance operational efficiency. Their goal is to create a positive travel environment that reflects well on the airport, airlines, and local community.

Operations Team

The Legal and Compliance team at Fraport USA ensures the company’s operations adhere to all applicable laws and regulations, mitigates legal risks, and oversees contractual matters with airport authorities and concession operators. The team is responsible for providing legal advice, managing compliance audits, and implementing policies to safeguard Fraport USA's integrity and reputation across its managed airports.

Legal and Compliance

The Marketing Team at Fraport USA is responsible for creating and executing strategic marketing initiatives aimed at enhancing the brand's presence and customer experience within the airports they manage. Their duties include developing promotional campaigns, managing social media channels, creating compelling content, and analyzing market trends to attract passengers and boost sales for retail, food, and beverage concessions. The team collaborates closely with airport stakeholders to ensure a seamless and positive travel experience that aligns with Fraport USA's commitment to customer-centric airport development.

Fraport USA

Org chart

Teams

Leadership Team

Operations Team

Legal and Compliance

Marketing Team

Offices

Fraport USA

Org chart

Teams

Leadership Team

Operations Team

Legal and Compliance

Marketing Team

Offices

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