Fraport USA
Kelly J. Kirby is currently the Director of Compliance and Director of Corporate Projects at Fraport USA. With previous experience in roles such as Client Service Analyst at Direct Energy Business, Director of Operations at Fraport Pittsburgh, and Retail Operations Executive at Airmall Pittsburgh, Kelly has a strong background in managing operations, fostering business relationships, and increasing productivity. With a Bachelor of Business Administration from the University of Phoenix, Kelly brings a wealth of knowledge and experience to her current role.
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Fraport USA
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Fraport USA is the developer and manager of retail, food and beverage concessions programs at: • Baltimore/Washington International Thurgood Marshall Airport (BWI) • Cleveland Hopkins International Airport (CLE) • Jet Blue's Terminal 5 at John F. Kennedy International Airport (JFK) • Nashville International Airport (BNA) • Newark Liberty International Airport - Terminal B (EWR) Founded in 1991, Fraport USA (formerly Airmall) was the first to launch street pricing and branded retail in-terminal in the U.S., creating the foundation for modern American airport concession development. Today, the model is known for creating a competitive environment among independent shop operators and the creative, best-of-breed concepts it produces in terms of service, quality, variety, and control for the airport. Over the years we have adapted our roles within our airports but never forgot that a positive experience for the traveler means a positive view of the airport, its airlines, and the community. Fraport USA is a wholly-owned U.S. subsidiary of Fraport AG and a member of Fraport Group, one of the largest airport operators worldwide. We’re backed by an experienced workforce that understands passenger and airline needs and is committed to continuously improving the customer experience at airports. Fraport’s experience worldwide is the gold standard for customer-centric airport development, management, and concession operation. #ConnectingTheWorldWithTomorrow