Paul Harris

Director Of IT at f'real

Paul Harris has a diverse work experience spanning various industries. Paul started their career in 2002 as an Airport Screener for the Department of Homeland Security. Paul then worked as a Server at Anna Maria Oyster Bar and Maison Blanche before becoming a Head Server at The Colony Beach Resort. In 2006, they transitioned to the retail industry as a Customer Service Area Supervisor at Kohl's Department Stores.

In 2007, Paul began working at Lexmark Enterprise Software, where they held multiple roles including Product Support Engineer, Team Lead of Product Support, and Manager of Global Support Services. During this time, they were responsible for training and onboarding support engineers, managing projects for customer portal enhancements, and overseeing support team integration projects after the acquisition by Lexmark.

After leaving Lexmark in 2014, they joined DriverDo LLC as the Vice President of Support. In 2015, they worked as a Mobile Application Support freelancer before joining f'real foods in 2016. At f'real foods, Paul held the positions of Jr. Database Administrator/Salesforce Administrator, Business Systems Manager, and is currently the Director of IT. Their responsibilities include managing front-office systems infrastructure, ensuring data integrity between CRM and ERP, and increasing efficiency by eliminating bottlenecks and redundancies in processes.

Throughout their career, Paul has demonstrated strong leadership skills, project management expertise, and a commitment to customer satisfaction. Their accomplishments include integrating CRM with ERP resulting in improved order processing efficiency, implementing a credit card payment portal to reduce paper orders, and developing training programs to upgrade technical skills of support engineers.

Paul Harris attended the University of Missouri-Columbia from 1991 to 1995. However, no information is provided about the degree or field of study pursued. In 2016, they obtained the Salesforce Certified Administrator certification from Salesforce.com.

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