Alexander Manson is a Technical Support Analyst at Fred. Olsen Limited since April 2018, providing client/server support through investigation, diagnosis, and resolution of issues while utilizing tools like Nexthink and Service Desk reporting to proactively meet KPIs. Previously, Alexander worked as a Customer Assistant at Morrisons from May 2013 to April 2018, where responsibilities included handling customer queries and managing payment transactions. Alexander holds a Bachelor of Science (BSc) in Computer Solutions - Networks from Colchester Institute, obtained between 2013 and 2016, and has a foundational education from Tendering Technology College from 2005 to 2011.
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