Ernesto Gutierrez

Ernesto Gutierrez's work experience includes roles at FreeAgent CRM, CIENCE, and Teleperformance.

At FreeAgent CRM, they currently hold the position of Project Manager, starting in October 2022. Prior to that, they worked as a Customer Success Manager from April 2022 to October 2022.

At CIENCE, Ernesto held multiple roles. From March 2020 to July 2021, they were a Customer Success Manager, responsible for managing a portfolio of client accounts, fostering communication between stakeholders, and guiding clients through the onboarding process. Ernesto also allocated resources, supervised teams, and evaluated performance. From December 2019 to March 2020, Ernesto served as a Senior SDR and trained a team of 8 SDRs on objection handling. Additionally, they proofread and approved email responses from new team members. Prior to that, they worked as an SDR from August 2019 to December 2019, prospecting, generating leads, and conducting outreach activities in the Biotech and Healthcare industries.

Before joining CIENCE, Ernesto worked at Teleperformance as a Sales and Customer Service Representative. From July 2017 to March 2019, they provided technical support, billing assistance, customer retention, and new enrollments for US COMCAST VIP clients.

Ernesto Gutierrez pursued a Bachelor's degree in International Business/Trade/Commerce from 2017 to 2022 at the Universidad del Valle de Atemajac.