Susan Tannahill

Susan Tannahill is a Marketing Analyst at Freedom Federal Credit Union, where responsibilities include data collection, analysis, reporting, market and competitor research, as well as CRM configuration and training since 2016. Previously, Susan served as an E-Marketing Coordinator at Freedom Federal Credit Union from 2011 to 2014, focusing on CRM, electronic marketing, website maintenance, and data management. Prior experience includes a decade as a Webmaster at the Smithsonian Institution, managing IT projects, marketing strategies, and e-commerce implementations. Susan holds a Bachelor's degree in Biological Psychology from the University of Maryland and various certifications in desktop publishing, SQL, and advanced marketing techniques from recognized institutions.