Elijah Ratliff

Elijah Ratliff is an experienced Enterprise Service Desk Analyst at Freedom Staffing, LLC, since September 2021, providing technical assistance and maintaining a 72% first call resolution rate while handling 20-30 customer inquiries daily. Prior to this role, Elijah worked as a Package Handler at FedEx Ground from September 2016 to December 2020. Elijah completed the IT Career Program at Centriq in April 2021 and holds a Bachelor's degree in Biology from the University of Missouri-Kansas City, earned in 2018.