Heather L. Brown

Heather L. Brown has a diverse work experience spanning over two decades. Their most recent position is as a Quality Assurance Manager at FreightVerify Inc, where they started in 2019. In this role, they oversee quality assurance processes and is responsible for managing external suppliers for API/EDI integration with SaaS applications. Prior to this, Heather held a dual role as an OTM Architect Project Manager and Senior Data Analytics of Carrier Accounts at the same company. In this role, they were responsible for leading the implementation and design of the Oracle Transportation Management system, managing carrier accounts, and ensuring compliance for end-to-end visibility within the FV platform.

Before joining FreightVerify Inc, Heather worked at General Motors as a Senior Analyst for Global Supply Chain and Logistics from 2017 to 2019. In this role, they played a key role in implementing the IT solution OTM and managing GLIDE MHSI contract employees. Heather L. also led OpEx projects resulting in significant savings and was responsible for gathering business requirements for system implementation and project rollout.

Prior to that, Heather worked at The Dow Chemical Company as a Freight Logistics Analyst from 2014 to 2016. In this role, they were proficient in various systems and played a role in improving department-wide projects and managing and implementing processes for Dow clients.

Heather also has experience working as a Freight Applications Specialist for Dow Chemical at Kelly Services in 2013 and as a Customer Service Representative/Logistics Specialist at FedEx from 1999 to 2013.

Overall, Heather L. Brown has a strong background in supply chain, logistics, and project management, with expertise in implementing IT solutions and managing carrier relationships.

Heather L. Brown has an extensive education history. Heather L. began their education at Mott Community College from 2002 to 2004, where they obtained three Associate's Degrees in Applied Science, Liberal Art, and General Studies. Following that, they attended the University of Michigan from 2004 to 2008 and earned a Bachelor's Degree in Communications Technologies.

Currently, Heather is pursuing a Master of Business Administration (MBA) with a focus on Logistics, Materials, and Supply Chain Management at Central Michigan University. Their expected graduation year is 2023.

In addition to their formal education, Heather has also obtained various certifications. These include "Introducing Postman" from LinkedIn in January 2022, "Management Foundations" from LinkedIn Learning in July 2021, "Managing Virtual Teams" from LinkedIn Learning in July 2021, "Performance Management" from Continued Learning at LinkedIn in July 2021, "Scrum Fundamentals Certified (SFC)" from VMEdu Inc. in July 2021, "Scrum Product Owner Certified (SPOC)" from Udemy in July 2021, "Financial Basics" from LinkedIn Learning in April 2021, "Agile Scrum Fundamentals" from Udemy in January 2020, "Project Management Certification" from Udemy Academy in December 2019, "Lean Six Sigma White Belt Certified" from the Management and Strategy Institute in September 2016, and "Six Sigma Yellow Belt Certified (SSYBC)" from 6Sigma Services in September 2016.