Soraya Penagos Rodríguez has extensive experience in operations and business management within the healthcare sector, specifically at Fresenius Medical Care since March 2012. Currently serving as Coordinadora de Operaciones Care Delivery, Soraya is responsible for developing and executing operational strategies, identifying improvement opportunities, and ensuring compliance with corporate objectives regarding service quality and profitability. Previous roles include leading the national management of the FMExpress business line and overseeing regional operations in central-northern Colombia. Soraya holds a Master in Strategic Management with a specialization in Marketing from Universidad Europea del Atlántico and has completed multiple professional development courses in leadership, negotiation, and finance. Moreover, language skills include English with a B1 proficiency level.