Het D. is an experienced hospitality professional with a solid background in guest room service, front desk operations, and community management. Notable roles include Guest Room Attendant at Hilton Queenstown Resort & Spa and Fairmont Hotel Vancouver, where responsibilities included employee training and maintaining brand standards. As a Night Auditor at Sandman Hotel Group, Het D. conducted nightly audits and managed guest accounts. Additionally, roles as a Front Desk Agent at Marriott Hotels and Community Operations Expert at Uber further enhanced expertise in customer experience and operations. Het D. holds a Bachelor of Science in Hospitality Administration/Management from Auro University and a Post Baccalaureate degree in Hotel and Resorts Management from Capilano University.
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