Account Management

The Account Management team at Fresha is dedicated to nurturing and growing relationships with existing clients, ensuring optimal use of the platform and driving customer success. They work closely with beauty and wellness businesses to provide personalized support, resolve issues, and identify opportunities for upselling and expanding service usage, thereby enhancing client satisfaction and retention. The team includes roles such as Account Managers, Key Account Managers, and Partner Success Managers, who collaborate with clients across different regions to meet their specific needs and contribute to the company's growth.