Shreya Shah

Shreya Shah currently serves as a Customer Experience Supervisor at Fresho, leading a CX team in the UK and spearheading a key accounting API integration project to improve customer experience. Previous roles include Customer Experience Specialist at Fresho, where Shreya analyzed software usage metrics and maintained API integrations, and Remarketing Consultant at Smartgroup Corporation, overseeing vehicle disposal processes. Additional experience encompasses positions as a Customer Service Associate and UX Analyst at Peppermayo and Global Shipping Coordinator at Love To Dream™, among others. Shreya holds a Bachelor of Engineering in Electronic Engineering from the University of Southampton and has demonstrated leadership and analytical skills across various customer-focused and technical roles.