Balaji Venkatesan

Balaji Venkatesan is an experienced software engineer currently serving as a Lead Software System Engineer at Freshworks since December 2017, previously holding the role of Senior Software Engineer. Notable contributions include leading a team to design a customizable password policy utilized across multiple products and implementing an OIDC protocol-based microservice for authentication, achieving a 99% success rate on over 600 million requests. Earlier experience includes positions at HeyMath! as a Junior Associate Software Engineer, where Balaji developed a payment channel with a rule-based switching mechanism for various payment gateways, and at Cognizant as a Programmer Analyst Trainee, contributing to a backend system for a retail client. Balaji holds an Engineer’s Degree in Computer Science from Panimalar Engineering College, earned between 2011 and 2015.