Bansri D. currently serves as the Global Head of Shared Services at Freshworks, a position held since January 2022. Previously, Bansri was a Founding Member of HAAPI from June 2021 to September 2021 and held roles at Sling TV as General Manager and Head of Customer Experience from May 2019 to September 2021. Bansri's experience also includes working at Johnson & Johnson as the Leader of Digital Product and CRM from November 2016 to May 2018 and serving as Director of CRM & Multichannel Experience at Kepler Group from September 2015 to October 2016. Bansri D. holds a Bachelor of Arts in Communication and Business Administration from George Mason University.
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