Eric Hess is an accomplished technology and engineering leader with extensive experience in digital experience transformation and content platform development. Currently serving as the Director of Engineering for Digital Experience at Freshworks, Eric has demonstrated strong cultural understanding and empathetic leadership, achieving a 15% growth in efficiency through innovative processes. Previously, Eric held multiple leadership positions at REI, overseeing significant portfolios and enhancing content delivery through strategic engineering initiatives. With a diverse background spanning roles in software development, management, and online content production, Eric combines technical expertise with a focus on team collaboration and client satisfaction. Eric holds a degree in Journalism and Mass Communications from Arizona State University.
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