Jeganathan Velu possesses extensive experience in business analytics, data platforms, and process improvement across multiple organizations. Currently serving as Senior Director at Freshworks since February 2019, Jeganathan has previously held key positions including Director of IT Engineering Services and Senior Manager of Business Intelligence. Prior experience includes a tenure as Deputy General Manager of Business Intelligence at BankBazaar.com, where Jeganathan led teams to develop decision support systems and optimize processes. Additional roles at CGI and Huawei involved quality assurance, process consulting, and agile project management. Jeganathan's career milestones reflect a strong commitment to enhancing data-driven decision-making and operational efficiency. Jeganathan holds a Bachelor of Engineering in Electronics and Communication Engineering from Bannari Amman Institute of Technology.