Kiran Kumar

Kiran Kumar is a Senior Staff Engineer at Freshworks since April 2023, where Kiran architects an external customer-facing analytics platform, leading a team of 15 data engineers to deliver real-time insights and process 10 million queries per day with a 2-second SLA. Prior experience includes serving as a Data Architect at GoTo from December 2016 to March 2023, modernizing the central data platform to enhance performance and scalability while supporting various business units. Kiran also held the position of Staff Software Engineer - Big Data at GoTo, designing and implementing data ETL projects and developing Tableau dashboards. Earlier roles include Software Developer at Amagi Media Labs, focusing on ad scheduling engines and forecasting models, and Engineer at Mercedes Benz Research and Development India, implementing interpretable models for battery failure analysis. Kiran graduated with a Bachelor of Engineering in Computer Science from RV College of Engineering in 2011.