Soham Roy is a seasoned professional in solution engineering and consulting, currently serving as Lead Solution Engineer at Freshworks since August 2025. Prior experience includes working as an Enterprise Solutions Consultant at Zendesk from April 2022 to August 2025, where responsibilities involved presales consultancy and strategic client engagement. Soham's background also encompasses roles as a ServiceNow Solution Consultant at Plat4mation, Product Manager at Prudent Healthcare Technologies, and Senior Associate Presales Consultant at Infosys, where leadership in product ownership and project management was demonstrated. Educational qualifications include two MBA degrees in Marketing and International Marketing from FORE School of Management and Nanyang Business School, respectively, and a BTech in Computer Science Engineering from Government College Of Engineering and Leather Technology.
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