Warren Gouws

Warren Gouws is an experienced professional in solution engineering and sales strategy, currently serving as Snr. Manager of Solution Engineering at Freshworks since September 2025. Previously, Warren held the role of Director of Solution Advisory at Icertis, where responsibilities included developing sales strategies for Contract Lifecycle Management and leading technical discussions for Azure cloud deployment. Additionally, Warren was Head Bosun at TresAlly, LLC, focusing on regenerative multimodal AI adoption, and Director of Solution Architects at SumTotal Systems, managing high-performing teams in sales engineering while driving revenue. Warren's career began at CyberShift, where positions included Manager of Solution Consultants and Technical Solutions Manager. Educational qualifications include a National Certificate in Computer Science from the University of South Africa and an Executive Leadership Certificate from Cornell University.