Nicole Antone

Nicole Antone is an accomplished professional with extensive experience in customer care and service management. Currently serving as the Senior Manager of Customer Care at Friedman's Home Improvement since August 2022, Nicole has developed strategies and established a call center to enhance customer interactions. Prior roles include Customer Service and Sales Operations Manager at Clover Sonoma and Customer Service Manager/Director at VIP Petcare, where responsibilities included managing a customer care center and staff development. Previous experience features Sr Account Services Manager at Ron Allen Enterprises and Customer Service Specialist at CrossCheck, Inc., focusing on customer service excellence and operational policies. Nicole Antone holds an education from Santa Rosa Junior College, completed between 2003 and 2006.