Friendly's Ice Cream, LLC
Rachael Palmer is an experienced operations manager with a strong background in the food service industry. Currently serving in multiple roles at Delaware North since May 2018, including Operations Manager and Concessions Manager, Rachael has effectively overseen daily operations while controlling costs and maintaining high-quality food preparation. Additionally, Rachael has been the General Manager at Friendly's Ice Cream, LLC since May 2006, where a focus on delivering excellent dining experiences has driven revenue and profit success. Rachael's educational foundation includes studies at Monroe Community College from 2002 to 2004.
Friendly's Ice Cream, LLC
A Friendly's Ice Cream Shop was opened in Springfield, Massachusetts in 1935 by two young brothers, Prestley and Curtis Blake, with money they borrowed from their parents. It didn't take long for Friendly's reputation to grow and the number of shops quickly increased. The brothers built a small plant to make and distribute their famous ice cream and toppings. They also introduced classic American foods like Friendly's Big Beef burgers, SuperMelt Sandwiches and the world-famous Fribble milk shake. Friendly's reputation is based on quality food and friendly service. We get fresh milk delivered to our ice cream plant daily from local dairy farms to ensure that every scoop is as fresh as homemade. Made with cocoa, sugar and fresh milk, Friendly's hot fudge recipe has been the same for generations. For over 75 years, Friendly's has been your neighborhood place to gather with family and friends, tell stories and even joke about the best way to eat an ice cream sundae. We encourage you to "come as you are" bring your children and, as the Blake brothers used to say, "Keep acquainted!" Enjoy our timeless foods today and create more memories that will last a lifetime. Frozen Food Supplier Of The Year, Bozzuto's, Inc., 2014 Chain Restaurant Consumers' Choice Award - "Kid Friendly", Technomic, 2014