Cristina Santos is a professional with extensive experience in customer service, administrative support, and operational management across various organizations. Currently serving as a Customer Success professional at Arco Consultoria since October 2022, Cristina previously held roles at GWL as an Events Analyst, where responsibilities included client journey tracking and contract management. Cristina's background also features a leadership position at Cda- Centro De Diagnosticos Avancados Em Oftalmologia, overseeing customer service operations and training staff. Additional expertise spans administrative supervision at Enjoy Inglês Profissionalizante and various support roles in educational settings, emphasizing process optimization, financial management, and effective client communication. Cristina holds a Bachelor's degree in Business Administration from Faculdade Pitágoras.
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