Dominika Zoń

Dominika Zoń currently serves as a Customer Care Officer at FrieslandCampina since July 2025, following a progressive career in customer operations and service roles across various companies. Prior positions include Senior Customer Operations and Customer Service Specialist at ESTG from October 2021 to July 2025, Collection Agent at Flexspecialisten from February 2021 to August 2021, and Customer Service Specialist at Booking.com from May 2018 to December 2019. Dominika gained valuable experience during an internship at Travix International in 2017, proposing a communication strategy for European markets, and a communications internship at Arnhem Business School in 2016. Dominika holds a Bachelor’s Degree in Communication Studies from Arnhem Business School (2013-2017) and is currently pursuing further studies at the Korean School of Amsterdam while also participating in an exchange program at Akita International University focused on Business and Corporate Communications.