Ahmad Yousef

Ahmad Yousef is a skilled professional with experience in customer service and technical support, currently serving as a Customer Care Training & Quality Assurance Officer at Umniah since March 2022. Prior roles include Technical Support Officer and Contact Center Representative at the same company, where responsibilities involved handling customer complaints, troubleshooting technical issues, and ensuring customer satisfaction. Ahmad has also worked as a Translation Trainee at Al-Qudah Law Firm and as a Call Center Agent at Crystel.co. In terms of education, Ahmad holds a Bachelor's degree in English Language and Translation from Al Ahliyya Amman University and attended Université libre de Bruxelles from 2019 to 2020.