Erna Claudia Heeringa

Customer Service Officer at FrieslandCampina

Erna Claudia Heeringa is a Customer Service Officer at FrieslandCampina since October 2024, with a diverse background in customer service and administrative roles across various companies. Prior experience includes positions such as Verkoop binnendienst medewerker Verre Export at Royal Steensma B.V. and Commercieel medewerker customer service at Trivium Packaging. Erna's career began at Veiligheidsregio Fryslân, progressing from a stagiaire to a financieel administratief medewerker. Educational qualifications include a Bachelor's degree in European Studies from NHL Hogeschool and certificates in Business Administration and Accounting. Additional studies feature a minor in International Business and a focus on International Marketing & Management from Université Claude Bernard Lyon 1.

Location

Dokkum, Netherlands

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FrieslandCampina

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Royal FrieslandCampina N.V. is fully owned by Zuivelcoöperatie FrieslandCampina U.A., with 15,703 dairy farmers in the Netherlands, Belgium and Germany as members. Through the cooperative, these member dairy farmers own the company. Together with member dairy farmers, FrieslandCampina manages the entire production chain: from grass to glass. FrieslandCampina provides consumers with dairy products, such as milk, yoghurt, condensed milk, dairy-based beverages, cheese, butter, quark and cream. The dairy company supplies specific nutrition geared to meet the needs of specific consumer groups, such as children, the elderly and sportspeople. Professional customers, such as bakers, pastry chefs, chocolate confectioners, chefs and caterers can also rely on our broad product range, including creams, butter, desserts and fillings. In addition, the company supplies high-quality ingredients to international food producers and pharmaceutical companies. In 2021, 10,564 member dairy farms in the Netherlands, Germany and Belgium supplied almost 10 billion kilos of milk for processing into dairy products and ingredients. FrieslandCampina has branches in 32 countries and exports to more than 100 countries worldwide. In 2021, FrieslandCampina employed an average of 22,961 employees (FTEs). Our company has an inclusive culture that reflects our heritage. That means people here are open, friendly, straight-forward and pragmatic. Our team players are always seeking collaborations built on trust and respect, and that spirit fuels the power of ‘We’. Our culture is about embracing the power of differences in order to grow together. It is the diversity of our people, their individual enthusiasm and collective commitment to shaping the future of dairy that makes FrieslandCampina such a special place to work. We believe that when you stay true to your nature, you will get the most out of your natural potential. If that is in your nature too. Bring your spark. Join us. Grow with us.