Paul Rensen van Den Berg

Paul Rensen van den Berg has extensive experience in customer care and management roles, currently serving as Teamlead Customer Care at FrieslandCampina since October 2015, with previous positions as Frontoffice Specialist and Manager Farmer Support AI. Prior to FrieslandCampina, Paul held the role of Client Manager at 360 Daadkracht and Teammanager Contact Centre & Sales at The Phone House, where responsibilities included overseeing customer care teams and enhancing customer experience. Additional roles include Teammanager Customer Care & Helpdesk, Customer Service Consultant at Tele'Train, Teamcoach at T-Mobile Netherlands, Teammanager Frontline at Orange Nederland, and Teleadviseur at Dutchtone. Paul has also pursued educational advancement through programs such as the Yinx Coach Potential Program and holds degrees in Management and secondary education.