Monique McNeece is a seasoned professional with extensive expertise in client services and account management in the health benefits industry. Currently serving as the Client Services DBA Manager at Fringe Benefit Group since October 2016, Monique has held various roles including Account Manager and Billing Specialist, where responsibilities have included handling data entry, processing premium remittance, and providing comprehensive client support for billing and eligibility issues. Prior to this, Monique worked at The Boon Group, Inc. as a Billing & Premium Reconciliation Specialist, managing open enrollment, researching client issues, and ensuring accurate invoicing and reconciliation of accounts. Monique's educational background includes studies at The University of Texas at San Antonio and Concordia University Texas, contributing to strong skills in problem resolution, communication, and knowledge of accounting principles.
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