Lisa Nearn currently serves as the CX Operations Lead and previously held the position of CX Specialist at Frndly TV since September 2021. Prior experience includes serving as a Business Analyst at OTOT Technologies from March 2020 to July 2021 and as an Account Representative with Carahsoft from June 2018 to March 2020, contributing to the FireEye Federal Team. Earlier in their career, Lisa worked as a Childcare Provider at Care.com from January 2015 to June 2018. Educational qualifications include a Bachelor of Science in Marketing from George Mason University and an Associate of Science in Business Administration and Management from Northern Virginia Community College, with additional studies at the University of Arizona's Eller College of Management.