Michele Castelli

Michele Castelli is an experienced customer experience and operations professional with a diverse background in managing customer support and training functions. Currently serving as a Customer Experience Manager at Frndly TV since January 2023, Michele previously held roles such as Operations Supervisor at Origence and Training and Development Coordinator at Veho, among others. With a solid foundation in customer success management at CTC Associates and extensive operational experience at VITAC and Caption Colorado LLC, Michele demonstrates a strong commitment to enhancing customer satisfaction and operational efficiency across various organizations.