Annika Taavitsainen

Annika Taavitsainen has a diverse work experience spanning various industries and roles. Annika started their career in 2008 as a Sales Agent at Tallink Silja Oy and later worked as a Sales Agent at Palace Kämp Group. In 2009, they worked as a Receptionist at Hotel K5 / Hotel Levi Panorama / Levi Summit.

In 2010, Annika served as a Guest Service Agent at Eckerö Linjen and as a Service Assistant at Technopolis Plc. Annika then joined Suomen Suoramainonta Oy in 2011, where they worked as a Sales Assistant until 2014.

From 2014 to 2015, Annika took a break to travel and explore Australia through the Working Holiday Experience program. After their return, they joined Resurs Bank in 2016 as a Service Advisor and worked there until 2019.

In 2020, Annika worked as a User Experience Designer at Pindora Oy, focusing on UX and e-commerce. Annika also took on the roles of AI Trainer and Client Success Manager at Front AI, starting in August 2020 and June 2021, respectively.

Therefore, Annika Taavitsainen's work experience includes various customer service, sales, and design roles in different organizations.

Annika Taavitsainen began their education at Haaga-Helia University of Applied Sciences in 2006, where they pursued a Bachelor's degree in Hospitality and Tourism Experience Management. Annika successfully completed the program in 2010. In 2017, Annika returned to Haaga-Helia University of Applied Sciences to pursue another Bachelor's degree, this time in Business Information Technology with a focus on Digital services. Annika completed this degree in 2021.

Additionally, Annika participated in an exchange program at Ajou University in South Korea in 2018, although the specific field of study for this program is not provided.

Throughout their educational journey, Annika has also obtained various certifications. These include "Elements of RPA" from Digital Workforce (obtained in January 2022), "Search Engine Optimization Fundamentals" from the University of California, Davis (obtained in June 2020), "Elements of AI" from the University of Helsinki (obtained in May 2020), "Membership Certificate" from The Interaction Design Foundation (obtained in May 2020), "Haaga-Helia PRO 2018-2019" from Haaga-Helia University of Applied Sciences (obtained in December 2019), "Advanced Google Analytics" (obtained in May 2020), "Google Analytics for Beginners" (obtained in May 2020), "Google Tag Manager Fundamentals" (obtained in May 2020), "AI Trainer: Content design" from boost.ai (obtained in October 2020), and "AI Trainer: Prediction and Analysis" from boost.ai (obtained in October 2020).