Christopher Hawkins

Christopher Hawkins is a seasoned professional with extensive experience in data analytics and customer support across various industries. Currently serving as a Senior Carrier Analyst at Frontier Communications, Christopher has successfully developed processes that enhance first-bill accuracy and streamline audit procedures using SQL and advanced Excel. Prior roles include Advocate Engineer at CenterEdge Software, where Christopher excelled in providing tier 3 support, and multiple positions at Frontier Communications and Verizon Telecom, where significant contributions involved process improvements, team supervision, and revenue enhancement initiatives. Christopher holds a Bachelor of Science in IT Management and is pursuing a Master of Science in Data Analytics from Western Governors University. Additionally, Christopher's diverse background includes a period of full-time ministry, demonstrating a commitment to community service and leadership.