Liliya Corpataux

Head Of Customer Support at Frontify

Liliya Corpataux has a diverse work experience spanning several industries. Liliya began their career as an Insurance Agent at Insurance Company "Providna" in 2010 before taking on the role of a Freelance Guide at Lviv Tourism Centre in 2010. In 2011, they worked as a Summer English speaking camp Instructor at American English School.

Liliya then transitioned into the tech industry, starting as a Community Manager at Estimote, Inc. in 2016. Their responsibilities included personalized customer relations and facilitating cooperation among Community Managers. Liliya later became a Product Manager, leading a cross-functional team and focusing on customer feedback and product implementation.

Most recently, Liliya has been working at Frontify since 2019. Liliya started as a Customer Support Manager and was later promoted to Customer Support Team Lead. Currently, they serve as the Head of Customer Support. Specific dates for these roles were not provided.

Liliya Corpataux holds a Master's degree in International Business Management from Vilnius University, which they obtained from 2014 to 2016. Liliya also has another Master's degree in International Economics from Ivan Franko National University of Lviv, which they completed during the same period. Prior to that, they earned a Bachelor's degree in International Economics from Ivan Franko National University of Lviv from 2010 to 2014. In addition to their academic achievements, Liliya Corpataux obtained Scrum Fundamentals Certified certification from SCRUMstudy - Accreditation Body for Scrum and Agile in 2017.

Links

Previous companies

Estimote logo

Timeline

  • Head Of Customer Support

    October, 2023 - present

  • Customer Support Team Lead

    March, 2020

  • Customer Support Manager

    June, 2019