Client Support and Success

About

The Client Support and Success team at Frontline Education is dedicated to ensuring a seamless experience for users of the company's school administration software. They provide personalized support, facilitate software implementation, and offer ongoing client success management to maximize the value of Frontline's solutions in recruiting, hiring, time tracking, absence management, professional development, special education, and interventions. This team works collaboratively to resolve technical issues, optimize software usage, and foster strong, long-term client relationships.


Team members

Abby Albright

Account Manager

Amanda Bird

Client Support Operations Anal...

Amy McHugh

Professional Growth Support Te...

BT

Benjamin Tondera

Client Support Operations Anal...

BC

Bernice Castillo

Sr. Manager, Onboarding And Co...

Brent McWilliams

Senior Client Support Analyst ...

Brian Delawter

Technical Support Analyst

Bryan McCasland

Sr. Client Support Specialist

Cassie Farrands

Client Support Manager

CA

Christina Alfery

Client Support Specialist

Claire Ditzel

Client Support Specialist At F...

Cris Schutz

Sr. Client Support Analyst

DR

Dean Reineke

Sr. Client Success Manager

Debra Hoelzle

Senior Relationship Manager

Denise Mihalich

Sr Support Specialist

Donna Kiwala

Senior Manager, Client Success

ET

Erin Todd

Client Success Manager

Ian Zitofsky

Sr. Technical Support Analyst,...

JM

Jamie Shaffer Ms

Sr. HR Business Partner- Clien...

Jennifer Fazio

Senior Client Support Analyst

Jesse Goins

Sr. Client Success Manager

Jim Gibson

Senior Client Success Manager

Joe O'Connell

Sr. Implementation Specialist ...

JM

John McAlea

Sr Client Support Analyst

John Wolbert

Education Professional

JE

Jordan Eckels

Senior Client Support Analyst

Judy Froehlich

Senior Manager, Client Support

Julie Spaulding

Sr. Client Support Analyst

Karen Chambers

Client Success Manager- Busine...

KT

Karlie Termotto

Sr Manager Customer Success

KS

Kate Kandrick Shrm-C...

Human Resources Director

Katherine Freedman

Program Manager Business Devel...

Kristin Doerrbecker

Senior Client Support Analyst

Kristin Fiori

Client Success Manager

Lamar Johnson

Technical Support Specialist

Laurie Menter

Client Success Manager

MF

Marc Frontino

Senior Manager Professional Gr...

Maria F.

Sr. Client Success Manager

Melissa Nichols

Client Success Manager For Abs...

Michael Corbett

Software Implementation Specia...

Michael Windsor Jr.

Senior Manager, Client Support

MM

Mollie Moon

Sr. Business Systems Analyst

Nicole Power

Senior Client Support Analyst

PJ

Patricia Jasper

Senior Client Support Analyst

Paul Naughton

Sr. Client Success Manager

Peter Hutchison

Senior Client Support Analyst ...

Rebekka Martel

Sr. Client Support Analyst

Renee Clark

Mid-touch Client Success Manag...

Rick Wise

Client Support Specialist

Robin Raeke

Senior Client Success Manager,...

RR

Ronda Robbins

Strategic Client Retention Spe...

SM

Safiya Mosley

Sr. Client Success Manager At ...

Scott Sherwood

Business Development

Serenae Conyers (M.E...

Client Success Manager

Stephanie Marullo

Relationship Manager

SB

Stephen Bergendorff

Senior Client Success Manager

Susan Fazio

Client Support Operations Anal...

TM

Tami Mauger

Sr. Hub Specialist & EA To Clo...

TY

Tammy Y.

Sr. Client Support Analyst

Tiffany Hovland

Sr. Client Support Analyst

Tony Jerisha

Sr. Manager, Client Success (f...

TN

Tricia Nielsen

Client Support Specialist

Victor Loera

Client Support Manager K-12 In...

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