Kathleen Cogswell

Manager of Customer Systems Support at FrontRunnerHC

Kathleen Cogswell has 10 years of experience in the healthcare industry. From 2007 to 2017, they worked at Beth Israel Deaconess Hospital - Plymouth, where they held the roles of Annual Giving and Database Manager, Database Administrator, and Database Assistant. Since 2017, they have worked at FrontRunnerHC, where they are currently the Manager of Customer Systems Support. In this role, they lead the operations and customer support team and is responsible for defining and planning development enhancements and new functionality in an Agile environment. Additionally, they have held the roles of Senior Operations Analyst and Operations Analyst at FrontRunnerHC.

Kathleen Cogswell obtained a Bachelor of Science (B.S.) in Business Administration and Management, General from Boston University between 2004 and 2008. Kathleen then went on to receive a Master of Business Administration (MBA) in Non-Profit Management from Suffolk University between 2010 and 2013. In addition, they have obtained three certifications: an Agile Certified Product Manager Product Owner from AIPMM The Association of International Product Marketing and Management in January 2023, a Madison Institute Certificate in Annual Giving from the Association for Healthcare Philanthropy in July 2013, and a Certified Fund Raising Executive from CFRE International in May 2016.

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Timeline

  • Manager of Customer Systems Support

    September, 2020 - present

  • Senior Operations Analyst

    January, 2019

  • Operations Analyst

    June, 2017

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