Frost Bank
Arthur Medina has extensive experience in IT and customer service, currently serving as IT Business Analyst III in IT Infrastructure at Frost since September 2019, previously holding roles such as IT Business Analyst II for Contact Center and Help Desk Specialist. Earlier experience includes a position at Bohanan's Prime Steaks & Seafood as Server Assistant/Barback, where Arthur demonstrated effective customer issue resolution and adherence to quality standards. As Bar Manager at The Plaza Club, Arthur trained new bartenders and developed cocktails that enhanced customer satisfaction and sales. Additionally, as a Systems Analyst Intern at Forbrich & Associates, Arthur researched technology solutions for small businesses and effectively conducted training on new products. Arthur earned a Bachelor of Business Administration in Management Information Systems from The University of Texas at San Antonio.
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Frost Bank
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Frost provides banking, investments and insurance services to businesses and individuals throughout Texas. Founded in 1868, Frost is one of the 50 largest U.S. banks by asset size.