Sarah Marin MSc is a highly experienced professional who has held various leadership roles in operations and customer service across different industries. Currently serving as the Chief Customer Officer at the Financial Services Compensation Scheme, Sarah is dedicated to ensuring outstanding customer experience and efficient compensation processes. With a background in leadership and management, Sarah has successfully led and managed teams in organizations such as Knowledgepool, Capita Travel and Events, Capita Business Travel, TV Licensing, and NTL. Their expertise lies in operational strategy, customer service delivery, and talent development.
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