Amber Polhill

Amber Polhill has extensive work experience in change consultancy and business enablement. Currently, they are working as a Senior Change Consultant at FSP, where they focus on SharePoint and Microsoft Teams workspaces rollout for a UK Ministerial Department. Amber'sresponsibilities include stakeholder analysis, rollout process design, and communications campaigns.

Prior to FSP, Amber worked as a Consultant at FSP, specializing in requirements analysis for a UK Defence Contractor. Amber facilitated requirements gap analysis and created a Requirements Traceability Matrix for proposed supply chain and customs & trade compliance software.

Before FSP, Amber was the Group Digital Collaboration Leader at ELIS, where they led multiple projects aimed at improving company performance through enhanced communication and collaboration across 28 countries. Amber'sresponsibilities included stabilizing the core central O365 SharePoint Online platform and planning for the implementation of MS Teams.

Earlier in their career, Amber worked at Berendsen as a Business Project Manager. Amber successfully led the O365 Mail Migration Global Program, which involved migrating mail solutions from 21 countries to a single central O365 tenant. Amber also managed the implementation of a Customer Service Desk web interface integrated with the existing contract management solution.

Amber's work experience also includes roles at Sunlight Service Group as an MS Dynamics AX Implementation/Functional Spec Consultant and Customer Services Manager, and at Rentokil Initial as a Service Manager and Graduate Management Trainee. Amber was responsible for various aspects of service delivery, customer account management, and team leadership.

Additionally, Amber worked as a Technical Documents Translator at KME Tréfimétaux.

Overall, Amber Polhill has a diverse background in change consultancy, project management, and business enablement, with a focus on improving organizational communication, collaboration, and customer service.

Amber Polhill pursued their education starting in 1996 and completed it in 2000 at the University of East Anglia. Amber earned a Bachelor of Arts Honours 2:1 degree with a focus on French and Business Management. Prior to attending university, there is no available information regarding their educational background. In 2022, they obtained a certification as a Prosci Certified Change Practitioner from Prosci, which was delivered by CMC Partnership Global.