Kerry MacFie

Kerry Macfie is an experienced professional in customer success and account management, currently serving as the Head of Customer Success at FueltoFly since August 2023, where notable achievements include a 50% reduction in customer churn through effective retention strategies. Prior to this role, Kerry was an Account Manager at Vox Telecom, managing a substantial portfolio of SMB clients while enhancing client relationships and satisfaction. Previous experience includes significant positions at TecEx, Unique Advantage SA, and Eurobyte Technology, with a strong focus on client relationship management and revenue generation. Kerry began a career in editorial and copywriting with internships and freelance roles, complementing a Bachelor of Arts in Corporate Communication obtained from IIE Varsity College.