Frederico Roda

Frederico Roda is a Global Senior Service Manager at Fujitsu, responsible for managing Digital System Platform services and ensuring alignment with business needs and budgets. Prior to this role, Frederico served as a Global IT Knowledge Manager and has extensive experience in IT technical support and service management across various companies, including Amen Portugal and Claranet Portugal. Frederico co-founded Alma Cheia, where they also worked as a therapist and web designer. With a strong background in implementing processes and enhancing service delivery, Frederico is committed to continuous improvement and customer satisfaction in their current role.