Jakub Klichowicz

Jakub Klichowicz is a Service Delivery Manager with extensive experience in IT service management and change management. They began their career at Fujitsu Technology Solutions, progressing from 1st line Customer Support to Product Support Engineer, where they coordinated trainings and managed critical incidents. They later served as a Change Management Analyst at Fujitsu Poland, before taking on the role of Service Delivery Manager, overseeing ITIL processes and leading a team of 50 employees. Jakub holds a Master's degree in American Government and Politics and a Bachelor's degree in English Language and Literature from Wyższa Szkoła Studiów Międzynarodowych w Łodzi.