Michael Kapetanakis

Michael Kapetanakis is an experienced Service Delivery Manager at Fujitsu, specializing in Card Payment and Back Office Services. With a Bachelor's degree in Mechanical Engineering focused on Industrial Engineering, Robotics, and Automations from the Technological Educational Institute of Crete, they have a solid foundation in engineering principles. Michael previously held roles as a Global Problem Manager and Business Relationship Management Service Lead at Fujitsu, where they coordinated major incident resolutions and facilitated service improvements. They began their career as an intern at Lodz University of Technology, contributing to research on aluminum alloys.