Rita Díaz is the Country Leader of the Portugal Global Delivery Center and serves as the Deputy Head of Global Shared Services in the Global Delivery Unit. With over 25 years of experience in the ICT industry, Rita has held various roles focusing on business development, operations management, and enhancing customer and employee experiences. Rita has worked with diverse teams across multiple cultures, advocating for values such as teamwork, empowerment, and respect. Previously, Rita has contributed to organizations like Sitel Iberica Teleservices, Microsoft Portugal, and Fujitsu Technology Solutions, among others.
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